Emerald Garden Luxe Description: A fresh, modern garden-style arrangement featuring elegant green cymbidium orchids, lush hydrangea, layered ferns, and premium seasonal greenery in rich emerald tones. Designed in a low contemporary vessel, this arrangement highlights natural texture, depth, and sophistication. It’s perfect for birthdays, sympathy gestures, thank-you gifts, housewarmings, or simply elevating any space with timeless greenery. • Premium green orchids • Fresh hydrangea • Textural ferns & luxury foliage • Designer low vase included ⸻ Seasonal & Freshness Guarantee We source our flowers fresh and seasonally to ensure the highest quality and longest vase life. Due to seasonal availability, certain blooms or greens may occasionally be substituted. If a substitution is necessary, we will: • Maintain the same overall design style • Keep the same color palette (green, natural, elegant tones) • Preserve the premium look and full value of the arrangement • Use flowers of equal or greater quality. Your arrangement will always reflect the same lush, modern garden aesthetic shown — never a completely different look. Each piece is handcrafted with care to ensure it feels full, fresh, and beautifully balanced.
Fresh Flower Care ?
Keep flowers in a cool area away from direct sunlight and heat. For vase arrangements, check water daily and add fresh water as needed. For floral foam arrangements, add a small amount of water directly into the foam every 1–2 days to keep it moist. Remove wilted blooms to help flowers last longer.
Flower & Container Substitution Policy
We always strive to create every arrangement as pictured using the freshest flowers and containers available. In most cases, the arrangement you receive will closely match the product photo. However, occasional substitutions may be necessary due to seasonal availability, farm production, transportation delays, or wholesaler inventory shortages — especially during holiday periods or when certain flowers are out of season.
These situations do not happen often, but they may occasionally occur with specialty flowers or seasonal designs, such as fall, winter, or holiday arrangements, before certain blooms become fully available.
If substitutions are needed, we will always use flowers and containers of equal or greater value while carefully maintaining the overall style, color palette, size, and design aesthetic of the original arrangement.
Container styles, vase shapes, or colors may also vary based on availability. In those cases, a similar container closest to the original design will be thoughtfully selected to preserve the beauty and presentation of the arrangement.
Delivery Policy
We work hard to ensure every arrangement is handcrafted and delivered with care and professionalism. While we always do our best to deliver within the requested delivery window, delays may occasionally occur due to circumstances beyond our control, including weather conditions, heavy traffic, road closures, vehicle issues, accidents, or other unexpected delivery interruptions. We appreciate your patience and understanding during these situations.
If the recipient is unavailable at the time of delivery, the arrangement may be safely left at the front door, reception area, or in a secure location hidden from public view when possible. A photo will be taken as proof of delivery for our records.
For hand-delivered orders, our drivers may also take a photo of the recipient accepting the arrangement as proof that the order was personally delivered successfully. This policy helps protect both our customers and our business from fraudulent claims, false delivery disputes, or refund scams after a completed delivery.
If our driver determines that the arrangement cannot be safely left due to weather, theft concerns, apartment access restrictions, or unsafe conditions, the order will be returned, and redelivery will be scheduled for the next available delivery date based on the customer’s requested time and availability.
If an arrangement is refused or rejected by the recipient upon delivery, the arrangement will be returned; however, no refunds will be issued as the order was successfully designed, prepared, and delivery was attempted as requested.
